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Learn How and Where you can Return & Exchange goods
Quickly check on the progress of your order - no sign-in required!
Returns and Exchanges, Privacy Policy, and Terms and Conditions
Product Availability, Store Inventory, Warranties & Recalls, and more!
Triangle Rewards programs including Canadian Tire Money, Mastercard and more
If you still need further assistance, please get in touch!
Party City Canada is still open!
The operations of Party City in Canada are entirely separate from Party City Holdco in the U.S. Party City Canada remains open for business online and in-store and will continue to provide Canadians with everything they need to celebrate all their life moments.
Yes, items can be returned to any Party City store in Canada within 90 days of purchase with an original receipt and issued Canadian Tire Money®. Items must be unopened and in their original packaging. Use our Store Locator to find the store nearest you. See Returns Policy for complete details, including exclusions and exceptions.
Same-Day Delivery costs $9.99 per order. The delivery cost will be reflected in your order total once you select Same-Day Delivery in your shopping cart.
Please note: items cannot be delivered to all P.O.Boxes at this time. Please enter your postal code into the Estimated Shipping Fee section of the website to confirm if your address is eligible for Ship to Home.
When a Same-Day Delivery attempt is unsuccessful, the order is returned to the store and help for pick up for 3 days.
If you cannot pick up your order by the expected pick up date, please call the store directly to arrange for an extended pick up date.